Desktop Support Technician - ONSITE
Ovation work place services Ovation work place services Maxton, NC Maxton, NC Full-time Full-time $35,000 - $50,000 a year $35,000 - $50,000 a year 3 days ago 3 days ago 3 days ago Desktop Support Technician Duties:
- Provide technical support and troubleshooting for desktops, laptops, mobile devices, and peripherals - Install, configure, and maintain operating systems (Windows) and software applications - Set up and configure network connections, including TCP/IP, DNS, and DHCP - Collaborate with other IT teams to resolve complex technical issues - Respond to user inquiries and provide timely resolutions - Perform hardware and software upgrades as needed - Maintain inventory of hardware and software assets - Ensure compliance with security protocols and firewall configurations - Document technical procedures and create knowledge base articles - Provide end-user training on IT systems and applications
Experience:
- Proven experience in desktop support or IT support role - Strong knowledge of Windows operating systems (Windows 10) - Familiarity with computer networking concepts (TCP/IP, DNS, DHCP) - Experience in troubleshooting hardware and software issues - Proficiency in analyzing system logs and event logs to identify problems - Excellent communication skills to effectively communicate technical information to non-technical users - Experience working with help desk ticketing systems (ServiceNow) - Ability to prioritize and manage multiple tasks in a fast-paced environment Note:
This job description is not intended to be all-inclusive.
Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
If you are a skilled Desktop Support Technician looking for an opportunity to join a dynamic IT team, we want to hear from you! Apply now to be part of our growing organization.
Job Type:
Full-time Salary:
$35,000.
00 - $50,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Referral program Vision insurance Schedule:
8 hour shift Day shift Monday to Friday Morning shift No weekends Ability to commute/relocate:
Maxton, NC 28364:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Desktop support:
3 years (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
- Provide technical support and troubleshooting for desktops, laptops, mobile devices, and peripherals - Install, configure, and maintain operating systems (Windows) and software applications - Set up and configure network connections, including TCP/IP, DNS, and DHCP - Collaborate with other IT teams to resolve complex technical issues - Respond to user inquiries and provide timely resolutions - Perform hardware and software upgrades as needed - Maintain inventory of hardware and software assets - Ensure compliance with security protocols and firewall configurations - Document technical procedures and create knowledge base articles - Provide end-user training on IT systems and applications
Experience:
- Proven experience in desktop support or IT support role - Strong knowledge of Windows operating systems (Windows 10) - Familiarity with computer networking concepts (TCP/IP, DNS, DHCP) - Experience in troubleshooting hardware and software issues - Proficiency in analyzing system logs and event logs to identify problems - Excellent communication skills to effectively communicate technical information to non-technical users - Experience working with help desk ticketing systems (ServiceNow) - Ability to prioritize and manage multiple tasks in a fast-paced environment Note:
This job description is not intended to be all-inclusive.
Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
If you are a skilled Desktop Support Technician looking for an opportunity to join a dynamic IT team, we want to hear from you! Apply now to be part of our growing organization.
Job Type:
Full-time Salary:
$35,000.
00 - $50,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Referral program Vision insurance Schedule:
8 hour shift Day shift Monday to Friday Morning shift No weekends Ability to commute/relocate:
Maxton, NC 28364:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Desktop support:
3 years (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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